Bleet
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Privacy Policy

Effective Date: November 19, 2024

1. Introduction

At Bleet, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains how we collect, use, and share your information when you visit our website (Bleet.ai). By accessing and using our site, you agree to the collection and use of your data as outlined in this policy. We encourage you to read this document carefully to understand our practices regarding your personal information.

2. Data Collected

2.1 Data collected during registration

When you register on our site, we collect the following information:

  • First name
  • Last name
  • Email address
  • Location

This information is necessary to provide you with a personalized and secure experience on our site.

2.2 Data collected automatically

We use Google Analytics to automatically collect data on how you use our site. This includes information such as pages visited, time spent on our site, your IP address, browser type, and other similar data. This information helps us improve our services and understand how users interact with our site.

3. Use of Data

The data collected on our site is used to:

  • Provide the services you requested;
  • Personalize your experience on our site;
  • Improve our site and services;
  • Communicate with you, including informing you about updates or promotional offers;
  • Comply with our legal obligations.

4. Third-Party Services

4.1 Artificial Intelligence APIs

We use various third-party Artificial Intelligence services to ensure the effective operation of our tools. The AI services we utilize include:

  • OpenAI
  • Cohere
  • Anthropic / Claude AI
  • ElevenLabs
  • Google Cloud Platform
  • Azure
  • Fal AI
  • Stability AI
  • Clipdrop
  • AI/ML API
  • Serper

These services may collect data about you, including information you share directly with them when using their features. Bleet has no control over the data collected by these services, and we encourage you to review their respective privacy policies for more information on how they handle your data.

4.2 Social Login with Google

If you choose to log in to our site via your Google account, some of your data may be shared with us by Google, such as your name, email address, and profile picture. This information is used solely to facilitate login and enhance your user experience.

4.3 Payment Processing with Stripe

We use Stripe, a third-party payment processing service, to handle transactions on our site. When you make a payment, your data, including payment information, may be shared with Stripe. Stripe’s handling of your data is governed by their own privacy policy, and we recommend that you review it for more details on how your payment data is managed.

4.4 Live Chat Support with Crisp

We use Crisp, a third-party live chat service, to facilitate communication between you and our support team. When you use the live chat feature, data such as your name, email address, and chat history may be collected by Crisp. This data is used to provide support and improve our services. Crisp’s use of your data is subject to their own privacy policy, which we recommend reviewing for more details.

4.5 Advertising and Tracking with Google Tag Manager

We use Google Tag Manager, a third-party service that helps us manage and deploy marketing tags (snippets of code or tracking pixels) on our website. Google Tag Manager allows us to measure the return on investment of our advertising and track user activity on our site, including interactions with Flash content, videos, and social media networks. This service may collect data about your interactions with our site, which is then used to optimize our marketing efforts and improve user experience. We recommend reviewing Google Tag Manager’s privacy policy for more information on how your data is handled.

5. Data Sharing

We do not share your personal data with third parties, except in the following cases:

  • With your consent;
  • To comply with a legal obligation or government request;
  • With service providers who process data on our behalf (e.g., Google Analytics, Stripe, Intercom, Google Tag Manager).

6. Data Security

We implement security measures to protect your data from unauthorized access, misuse, loss, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] so we can address the issue.

8. Use of Cookies

Our website uses cookies to enhance your experience and provide personalized content. Cookies are small files that are stored on your device to help us remember your preferences and track your usage of our site. For more information about how we use cookies and how you can manage them, please refer to our Cookie Policy.

9. Your Rights

In accordance with applicable data protection laws, you have the right to:

  • Access your personal data;
  • Correct your data if it is inaccurate or incomplete;
  • Request the deletion of your data;
  • Restrict the processing of your data;
  • Object to the processing of your data;
  • Withdraw your consent at any time.

To exercise your rights, please contact us at the following email address: [email protected].

10. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect upon publication on this page. We encourage you to regularly review this page to stay informed of any updates.

11. Contact

For any questions or concerns regarding this Privacy Policy, please contact us at [email protected].